Free or low cost click and delivery, not just click and collect, is essential for growing customer loyalty. Easier said than done on the wholesaler/retailer end though. How to minimize delivery costs to your ecommerce customers? One way to approach it is to ensure that your WMS software can store and access dimensional data for products in your warehouse/DC and specify the box for packaging according to those dimensions like the Korber range of WMS can. Reducing packaging volume and waste is not only good for the environment, it means you pay less through reduced packaging material and lower delivery charges based on volume.

Moreover, using your WMS to automate and select the most cost effective carrier will also bring cost savings to your supply chain. Read on to see how important delivery is for today’s consumers.