Digitalization is rushing through the world of logistics centers. There is hardly a logistics center that does not deal with process automation, robotics or picking technologies. The focus is usually on how operational processes can be improved through technology. Ultimately, however, it is not (only) machines that run the logistics center, but people. And beyond the warehouse management and picking technologies used, these employees must be scheduled and controlled operationally. Reason enough to take a closer look at this topic.