Covid 19 coronavirus: Businesses warned to upskill digitally or get left behind

"New Zealand's digital transformation was greatly accelerated during the pandemic," said Ben Morgan, managing director of Accenture, a digital innovation and technology consultancy.

"When New Zealand first entered lockdown, retailers who already had omni-channel purchasing in place doubled down on their efforts and raced ahead," Morgan said.

Businesses that adapted quickly and responded to how people purchased goods and services because of Covid-19 survived the first lockdown.

"For business, the message was clear: if you did not have a digital platform in this new era, you would be left behind.”

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